My username and/or password doesn’t work. Why am I getting an error message?
If your username and password won’t work, first use the “forgot username” button on the sign in page to get a reminder email.
If your username is correct but your password isn’t working, you will need to use the “forgot password?” button on the sign in page to reset your password. Once your password is successfully reset, be sure to manually type in your username and password the next time you sign in – don’t let your browser automatically fill in those fields for you. Once you’ve manually typed in your new password, your browser may show a pop-up message asking if you want to save or update this new password. Click “yes” or “save” if you would like those login fields to be automatically populated with your username and new password in the future.
As a reminder, because the Cornell Lab website all use the same log-in system, changing your password on NestWatch will also change the password for all other Cornell Lab websites (e.g., eBird, FeederWatch, Bird Academy, etc.).Return to FAQ list