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I am having trouble using the app. How do I get help?

Please check the FAQs to see if they answer your question. If you don’t find an answer, please fill out this Contact Us form. Be sure to include your phone’s make and version and the specific issue you are encountering.

Screenshots of the issue are always helpful. To take a screenshot on an iOS device, press the power and home screen button at the same time. On Android, press the power and volume down button at the same time. Look in your photos to find and share the screenshot.

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Cornell Lab of Ornithology

Cornell Lab of Ornithology