I can download the app and sign in, but why can’t I see any of my existing nest sites?
First, check that you are logged in with the correct username and password. Some people have more than one account and accidentally sign in to the wrong one. Use “forgot username” on the log in page to get an email with your usernames. Note that you may need to do this multiple times, if you have more than one email address associated with a Cornell Lab account. Remember, you can use the same username and password for all Cornell Lab projects and websites (e.g., eBird, FeederWatch, Birds of the World, Celebrate Urban Birds, Bird Academy, Merlin, etc.).
If you are signed in correctly, then your phone or tablet may not have the minimal operating system required for the app to work properly. Click here to view the current software requirements for Android and iOS devices.Return to FAQ list