My map will not load OR my map got stuck while loading. What should I do?
If the map partially loads, gets stuck, or refuses to load, you likely have some network connectivity, but not enough to transfer the map images. In this scenario, it is best to use the app in offline mode. To get offline, turn on your device’s airplane mode the maps will still not load, but the data entry portion should work more smoothly. Be aware, when you are in airplane mode, your device will not receive phone calls or text messages.Return to FAQ list