Why won’t my mobile app data sync to my online account?

If your data aren’t syncing to your online account, your device may not have a strong internet connection. Wait until you are connected to a strong WiFi signal, or strong cellular service and open the app to prompt the syncing feature. Alternatively, open the app menu and check the “Unsynced Data” section – if there are data present here, you should see an option to manually sync that data.